Privacy Policy

At VistaView Diamond Bar Towing, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you use our services, we collect information you give us directly. This includes:

• Your name, phone number, and email address
• Your location when you request service
• Vehicle information like make, model, and license plate
• Payment information when you pay for services
• Any additional details you share about your towing needs

We also collect some information automatically when you visit our website, such as your IP address, browser type, and pages you view. This helps us understand how people use our site.

How We Use Your Information

We use the information you provide to deliver the towing services you request. This means we use it to:

• Send a tow truck to your location
• Contact you about your service request
• Process your payment
• Keep records of the services we provide
• Improve our services and customer experience
• Send you important updates about your service

We may also use your contact information to send you occasional updates about our services, but you can opt out of these messages at any time.

How We Share Your Information

We don't sell your personal information to anyone. We only share your information when necessary to provide our services or as required by law.

We may share information with:

• Our tow truck drivers and staff who need it to help you
• Payment processors to handle your transactions securely
• Insurance companies if you file a claim related to our services
• Law enforcement or legal authorities when required by law

How We Protect Your Information

We take security seriously and use reasonable measures to protect your information from unauthorized access or disclosure. This includes secure payment processing and limiting access to your personal information to only those employees who need it to do their jobs.

However, no method of transmission over the internet is 100% secure. While we work hard to protect your information, we can't guarantee absolute security.

Cookies and Tracking

Our website uses cookies, which are small files stored on your device. Cookies help us remember your preferences and understand how you use our site. You can set your browser to refuse cookies, but some parts of our website may not work properly if you do.

Your Rights

You have the right to:

• Know what personal information we have about you
• Request a copy of your information
• Ask us to correct inaccurate information
• Request that we delete your information (with some exceptions)
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under 18. We don't knowingly collect information from children. If you believe we've collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out:

VistaView Diamond Bar Towing
1300 Valley Vista Dr #203, Diamond Bar, CA 91765
Phone: (909) 707-4941
Email: contact@diamondbartowing.com